OUR MISSION

To provide individuals and families with services, support, and advocacy in a safe environment — increasing access and removing financial barriers to mental and behavioral health care.

OUR VISION

A stigma-free community where everyone has the space to heal, the resources to grow, and the opportunity to shine — making the world a more compassionate and understanding place for every person navigating their mental health journey.

WHO WE ARE

Nicole Carson grew up outside Detroit. When she was ten, her family lost their home. Cardboard boxes for furniture. A mattress on the floor. Ten moves in eighteen years, hotels before apartments. Medical and dental needs went unmet. Whatever money there was went to her brother’s crisis. At fifteen she was working at Wienerschnitzel for $4.25 an hour, babysitting, and cleaning houses to help her family make ends meet — taking toilet paper from McDonald’s so there was more money for food. Like a lot of teenagers carrying more than they should, she found ways to make the pain quieter. Self-medication was how she dissociated from what she couldn’t yet name. She understands that road from the inside.

Her parents came into parenthood already carrying wounds that were never treated. Her mother — a survivor who came to this country before Nicole was born, built a life from scratch, and kept everyone else going — put her own needs so far down the list that most of us never knew they were there. Her father worked hard, spent long stretches on the road, and had no tools for what he was feeling. Family members lived with co-occurring diagnoses — Autism, ADHD, Bipolar disorder, anxiety, depression — with no language, no support, and no path to care. Poor regulation skills handed down through generations. Not from lack of love. From a complete absence of tools.

From community college to her Master’s degree it took a long time and a hard road. In between, Nicole was a team mom, a classroom mom, an inventor, a business owner. She drove kids to speech and vision therapy. She built a air conditioning business with her then-husband. The dream of High Hopes was always there. It just took a while to get there. And through all of it, in the background with no family support to lean on, her brother’s mental health crisis was still happening. Just like when they were children.

Nicole volunteered as a therapist for Pathways to Independence for almost ten years — unpaid — because she believed in their mission and recognized the women she was sitting across from. They had grown up in neglect, trauma, and instability. That is where this work really started. She earned her clinical hours in special education and behavioral health programs across public, non-public, and private schools throughout Orange County. At forty — post-divorce, raising three kids — she went back to graduate school for her Master’s in Counseling Psychology, then earned her Pupil Personnel Services credential to support student mental health throughout OC schools.

At fifty she was diagnosed with ADHD, anxiety, and depression. Suddenly a lifetime of climbing twice as hard made sense. That same brain — the creativity, the ability to see something that doesn’t exist and build it anyway — is why High Hopes looks the way it does. ADHD made the climb harder. And it made the destination possible.


Nicole Carson, LMFT, PPSC — Founder, CEO & President

LMFT #99765

WHY WE ARE

When socioeconomic barriers and lack of resources keep people from mental health care, the cost isn’t just personal — it ripples through families, schools, and communities for generations.

Growing up in the 70s and 80s, the answer was always ‘everything’s fine.’ Toxic positivity was survival. The house could be burning down and families would smile at the neighbors. It was avoidant behavior masquerading as strength — a way to mask, to get through the struggle. But sometimes things aren’t OK. Sometimes it just sucks. And that’s OK too. What doesn’t work is expecting people to pull themselves up by their bootstraps when trauma has shaped the very lens through which they see themselves, others, and the world. You can’t bootstrap your way out of a lens you don’t know you’re looking through.

Think about the neighborhoods most of us grew up in. Green grass. Good curb appeal. Families that looked fine from the outside. But behind those doors were parents who had never once been asked how they felt — because in the mid-1900s, children were to be seen and not heard. Many were abused. Many carried that into their own parenting without ever knowing it. So when a parent today does better than their own parents did — when they show up, when they try, when they do their best — that is real. That matters. But doing better doesn’t automatically mean their children’s emotional needs are met. Because how can a parent teach something they were never taught themselves? There is almost always emotional fallout in that gap. And that fallout — unnamed, unaddressed — becomes the next generation’s inheritance.

When people can heal in a safe space — feeling heard, learning the tools, making sense of what happened to them — their lens shifts. And when the lens shifts, everything they see and do in the world shifts with it. That is what High Hopes is here for. Hope and perseverance. And the people to help you find both.

And through all of Nicole’s adult life — through the businesses and the children and the appointments and the graduate school — her brother’s mental health crisis was still happening in the background. With no family support to lean on. Just like when they were children. Some things don’t pause while you’re trying to build a life. You just carry them. That is what untreated generational mental health looks like across a lifetime. And that is why this work never stops.

High Hopes was built to interrupt that cycle.

LOCATION

118 N. State College Blvd., Suite B,
Fullerton, CA 92831

HOURS

Monday – Friday 10 am – 8 pm
Saturday – Sunday 8 am – 5 pm

OUR HISTORY

It started with a need that wasn’t being met.

High Hopes began as a conversation between two mothers searching for something that didn’t exist—affordable, quality mental health care for their children. Through years of shared experience, that conversation became a foundation.

MEET OUR TEAM

High Hopes wasn’t built by people who studied the mental health crisis—it was built by people who lived it.

Our team brings real-life experience, deep understanding, and a shared commitment to showing up for families in ways that truly matter. We believe in consistent, trauma-informed care—and in making sure no one has to navigate this alone.

MEET OUR BOARD

Different backgrounds. Shared purpose.

Our board reflects a wide range of lived experiences, identities, and perspectives. Many have personally navigated the impact of mental health challenges within their families and communities. Their commitment is rooted in understanding—and a shared belief that better support should exist for every family.

OUR SUPPORTERS

A network of support behind every step forward.

High Hopes is strengthened by the generosity of individuals, businesses, and organizations committed to making meaningful care accessible in our community.

FINANCIAL STATEMENTS

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